Pandemic-related lockdowns and re-openings have taken a toll on cleaning companies in the last two years. New variants and spikes and troughs have put a spotlight on the industry and picked up business, but also made it difficult to forecast the future.
What’s the state of the cleaning industry today? That question and more are addressed in the 2022 Report On The Building Service Contractor Market report by Contracting Profits Magazine and BSCAI.
The study involved data collected between February and March 2022 from 242 participants and looks at employment trends, market dynamics, technology, and overall business forecast. Participants were sent a link to an online questionnaire and were made up of Contracting Profits magazine subscribers.
Here are five trends/themes from this deep dive into clean.
1. Sales are expected to be up year over year
80% of BSCs surveyed said that they expect 2022 sales to be either slightly higher or significantly higher than 2021. Additionally 76% said that profits were expected to be either higher or significantly higher compared to 2021.
2. Cleaning frequency continues rising
40% of BSCs have increased cleaning frequency year-over-year, while 58% have stayed at the same levels, and only 2% have decreased.
Regular disinfecting of high-touch surfaces remains a top priority due to the pandemic.
3. Some sectors are growing (and expected to grow) faster than others
Strong market segments right now included:
While markets with high perceived future growth potential in the commercial cleaning space were:
4. Industry outlook remains optimistic
69% of respondents said that the added attention to cleaning from the ongoing pandemic will increase their customer base in 2022 and into the future.
5. Plenty of room for improvement in green cleaning
In terms of green cleaning…
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